Natural Wonder Pets
125 W Calle De Las Tiendas, Suite 111A
Green Valley, AZ 85622
We look forward to your phone orders and questions Monday thru Friday between 8 AM and 4 PM Arizona Time.
We are not a multi-national conglomerate. If a human being answers the phone, don't be alarmed. It's what we do. Or, if you get our answering machine, leave your message and rest assured we'll get back to you ASAP.
US POSTAL SERVICE
(FedEx Overnight delivery available ONLY when
order is received no later than 2:00 PM Arizona time)
DOMESTIC AND INTERNATIONAL
Or just submit your comments, questions, etc. in the form below.
*RETURNING A PRODUCT: Please note that we cannot accept "Postage COD." Return items must be sent back through the US Postal Service as UPS will not deliver to a PO box. When we recieve your returned item within the guarantee terms, your purchase price will be promptly refunded back to the credit card used for purchase or back through PayPal. Please include original invoice. You do not need a Return Merchandise Authorization (RMA).
*OUR GUARANTEE applies to merchandise purchased directly from Natural Wonder Products through either of our official website shopping carts, www.Natural-Wonder-Remedies.com or www.NaturalWonderPets-Store.com. Our guarantee does not state or imply that any of our products will cure your pet of any disease. The Food and Drug Administration (FDA) requires us, and all dietary supplement manufacturers, to state the exact opposite - "This product is not intended to diagnose, cure, treat or prevent any disease." Accordingly, our guarantee specifically excludes claims based on the outcome of your pet's health. Our guarantee covers defects in formula, materials and workmanship to the product itself for 30 days from date of purchase (90 days for TripleSure products). Also, if we make a mistake with your order or shipping, we will make it right with you at our expense. On the other hand, if you make a mistake with your order, we cannot be held responsible for its return, refund or exchange. We feel this policy is fair to all.
INTERNATIONAL SHIPPING: We do not control delivery of international orders due to the receiving country's import duties and restrictions (if any). We collect shipping costs only, then turn your package over to the U.S. Postal Service or Federal Express, as you have selected, for delivery to your country. We do not collect import fees of any kind. This, and your country's import laws and duties, are strictly your responsibility.
MY REWARDS: Create your account. Points are credited to your Account with every purchase you make! It's like having a secret bank account where we add 5% more in purchasing power toward our fine line of natural dog and cat health care products. Check on your points as often as you wish. Watch them grow. Then click "Redeem" and cash them in for FREE STUFF! It's just our way of saying "Thanks for your business!" NOTE: My Rewards points not given to "guest" customers. Points can only be tracked and credited to open Accounts.
We reserve the right to accept or reject any order.